You must read, agree and accept all of the terms and conditions outlined below and those incorporated by reference before you complete a booking with us.
‘We’, ‘Ourselves’ and ‘Our’ means Loan A Lifeguard Ltd.
‘Site’ and ‘Website’ means www.loanalifeguard.com
We reserve the right to amend these terms and conditions and will notify our members by uploading the most up-to-date version to our website.
By placing a booking with us you agree to the following terms and conditions.
Loan A Lifeguard are responsible for the safety and well-being of all swimmers associated with the pool / water area agreed on during the booking process.
We can only take responsibility for accidents which occur in or around the pool / water area that we are guarding. We are not liable for accidents elsewhere including other pools , lakes etc throughout the site/event.
For Events and Short Term Lifeguarding:
Once you have received the Invoice , please pay immediately. There will be a link on the Invoice email to click on and pay.
Once payment is received you will be sent the Lifeguard(s) contact details. It is your responsibility to call the lifeguard and go over the event in detail with the lifeguard(s).
If you cannot contact the lifeguard , or you feel that the lifeguard will not attend, we need to be informed at least 72 hours before the actual event , in order to find a replacement for you. There will be no refund offered if this has not been carried out.
It is the responsibility of the client to accurately tell us to the size and depth of the pool / water area and also the maximum number of swimmers which could be in the pool at any one time. The reason for this is that the depths our lifeguards can monitor varies between person to person so we must ensure you have a lifeguard with the suitable qualifications for your event. Similarly when the number of swimmers exceeds 30 you are required to book 2 lifeguards for event. You need at least 1 lifeguard per 30 swimmers. We are not liable for any accidents caused as a result of insufficient communication prior to the event.
It is imperative that we are told prior to the event whether alcohol will be available for swimmers as this can drastically alter your booking.
If alcohol is served and we have not been notified, we are not liable for any injury which has occurred as a direct result of alcohol.
Your lifeguard will arrive at least 15 minutes prior to your event to allow themselves to familiarise themselves with the pool and it’s surroundings.
All our lifeguards have either the NPLQ (National Pool Lifeguard Qualification) or NaRS (National Rescue Standard) qualification with first aid. We do thorough checks of both qualifications and identity prior to employment.
Loan A Lifeguard can only guarantee your booking once full payment has been received prior to your event.
If you want to cancel your booking and receive a full refund you must notify us at least 1 week prior to the agreed start time of your event. Less that 1 week incurs 50% admin charge. If you cancel within 72 hours of your booking the refund is 25%. There is no refund if the cancellation is within 24hrs of the event start.
Loan A Lifeguard is not liable for any damages or theft which may occur during the event.
Please note that we have in operation a LATE PAYMENT POLICY
Events are immediate payment.
IMPORTANT INFORMATION ON INVOICE SETTLEMENT
Usually we request payment within 7 days, but we are flexible with
your Accounting system. Therefore we allow a MAX of 14 days for payment of an
Invoice , once submitted. Should the invoice not be paid then the normal
price will be due. This will be an additional 10% on the original invoice, which is our normal non discounted price.
Once 30 days has been exceeded with no payment from Client, then ALL invoices issued
will be due at the same time.
These terms and conditions, and any agreement entered into in connection with the same, shall be interpreted in accordance with the English law and subject the non-exclusive jurisdiction of the English Courts.
We collect your personal details such as names, postal addresses, e-mail address, etc., when you complete our booking form on our site. The information you provide is used to fulfil your specific request. This information is only used to fulfil your specific request, unless you give us permission to use it in another manner, for example to add you to one of our mailing lists.
Your cookie data
The Site may use cookie and tracking technology depending on the features offered and the features used.
Cookie and tracking technologies are useful for gathering information such as browser type and operating system, tracking the number of visitors to our Site, and understanding how our visitors use the Site. Cookies can also help customise the personal experience you have on our site.
Personal information cannot be collected via cookies and other tracking technologies, however, if you previously provided personally identifiable information, cookies may be bound to such information. Aggregate cookie and tracking information may be shared with third parties.
Distribution of data
We may share information with government organisations or other companies assisting us in fraud prevention or investigation.
We may do so when:
(1) Permitted or required by law; or,
(2) Trying to protect against or prevent actual or potential fraud or unauthorized transactions; or,
(3) Investigating fraud, which has already taken place. The information is not provided to these companies for marketing purposes.
Your personally identifiable information is kept secure. Only both directors have complete access to this information and will only distribute necessary details to our lifeguards in order for them to travel to your location and complete their job. We will not distribute your personal information unless we attain written permission in order to do so.
Privacy Contact Information
We reserve the right to make changes to make this policy. Any changes will be posted as updates to this article.
Our logo, this website and its content is copyright of Loan A Lifeguard Ltd © 2019. All rights reserved.
Any redistribution or reproduction of part or all of the contents in any form is prohibited other than the following:
You may print or download to a local hard disk extracts for your personal and noncommercial use only .
You may copy the content to individual third parties for their personal use, but only if you acknowledge the website as the source of the material .
You may not, except with our express written permission, distribute or commercially exploit the content. Nor may you transmit it or store it in any other website or other form of electronic retrieval system.